Home >> FAQ

Q:What payments do you accept?
A:We accept Visa Card, MasterCard, MoneyGram and Western Union.


Q:Are your bags made with Real Leather?
A:All our bags are made with the same materials used by the designers themselves.


Q:How will you ship my handbags?
A:We ship all our handbags through courier services to your door. You will receive a tracking number so you can track the progress of your shipment.


Q:How long does shipping take?
A:Shipping takes 7-10 days worldwide. A tracking number will be sent to you within 48 hours so you can track the progress of your order online. Please allow up to 5 days for the shipping company to update the information on their website. Shipping is Free and Guaranteed.


Q:Do you ship the handbags internationally?
A:We ship handbags anywhere in the world

Q:What should I do if the items were damaged upon receipt?
A:If the items were damaged or defective upon receipt, please inform us immediately, our customer service representative will be ready to take care of your matter all the way.


Q:How can I check the status of my order?
You can login into your account and check the status of your order under the order history.

 

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